Gone are the days of linear customer journeys. Trone maps the audience’s journey as they move from searchers and shoppers to fans of brands. We find natural intersections for the initial brand interaction and then optimize to encourage reengagements.
If your answer to any of these questions is no, maybe it’s time you let us help shape your customer experience more effectively.
Do you know how your audience views your brand vs your competition?
Have you made it easy to repurchase your product or service?
Is your brand portrayed consistently online and offline?
Do you have content to keep shoppers and shouters engaged?
Are your customers finding you organically?
Are you where your audience can find you?
Do you measure, review and optimize based on site, search and sales analytics?
Is your site scalable, secure and seamlessly integrated with backend systems?
