Navigating the (r)e-journey
Gone are the days of linear customer journeys. Trone maps the audience’s journey as they move from searchers and shoppers to fans of brands. We find natural intersections for the initial brand interaction and then optimize to encourage reengagements.
Grow searches, sales and advocates
If your answer to any of these questions is no, maybe it’s time you let us help shape your customer experience more effectively.
Do you know how your audience views your brand vs your competition?
Get a Competitive Analysis
Have you made it easy to repurchase your product or service?
Get a UX Audit
Is your brand portrayed consistently online and offline?
Get Brand Continuity
Do you have content to keep shoppers and shouters engaged?
Get a Content Audit
Are your customers finding you organically?
Get an SEO Evaluation
Are you where your audience can find you?
Get Media Recommendations
Do you measure, review and optimize based on site, search and sales analytics?
Get Digital Analytics
Is your site scalable, secure and seamlessly integrated with backend systems?